常見問題

www.globalhealing.global 是美國德克薩斯州休斯頓Global Healing的亞太區官方網站。www.globalhealing.global 會為亞太區服務，包括澳洲、柬埔寨、中國、香港特別行政區、印度、印尼、日本、馬來西亞、紐西蘭、菲律賓、新加坡、韓國、台灣、泰國及越南。有關以上地區的查詢請聯絡我們 - Global Healing官方網店或致電 +852 3703 9500。

Live Healthy^TM Club 是 Global Healing的會員獎賞計劃，並向忠誠的客人展示我們的感激，而且計劃更加是免費加入!

Joining Live Healthy^TMRewards is simple! Create an account at globalhealing.global. You'll get 10 points just for signing up. If you already have an account with us, you are already a member. Each time you come back, log in to track your progress and transaction history so you can use your points.

We automatically track the points you earn every time you shop with us. Make sure you log in before you shop online so you automatically earn points on purchases.

The points you accrue don't expire as long as you shop and earn Live Healthy^TM Rewards points within 12 months. After 12 months of rewards account inactivity, all points within the account will expire.

Once logged in, you can check your point balance on both the Live Healthy^TMRewards page and your customer account page.

You’ll earn points on each dollar you spend with Global Healing, excluding shipping fees and taxes. Please allow 48 hours for your points to appear on your account page. Points can only be earned on products purchased on www.globalhealing.global. For more ways to earn points, visit www.globalhealing.global/promotions/rewards.

You can use your points at checkout to redeem discounts or head to Live Healthy Rewards to redeem free products! Once you’re logged in and ready to check out, go to the checkout page where you’ll see two drop-down menus on the right underneath your cart. Select and click "Apply." Discounts are not eligible for any shipping fees or taxes. For more information on how to redeem points, visit www.globalhealing.global/promotions/rewards.

While you can accrue points on two or more separate accounts (depending on which account you're logged in with), you cannot transfer or merge points.

For Live Healthy^TM Rewards members, the exclusive offers will be announced in our newsletter. Make sure you're subscribed to our newsletters and add us to your contact list so they don't end up in your spam folder!

First, make sure you're signed in to your customer account prior to checking out. If, after signing in, the drop-down is still empty, please clear your browser's cache and cookies. After you do so, please sign back into your account and the drop-down menu to redeem your items will be under your cart on the "Customer Information" page.

Reward points earned from the returned purchase will be deducted from your account. If you had redeemed points to purchase on a returned item, the points will be issued back to your points balance. Please allow 48 hours once your return has been processed for the reward points to appear in your account.

Drucker Labs products (intraMAX® 2.0, intraMIN® and intraKID®2.0) are not eligible to earn points.

Points will not be applied to orders placed before 7/15/2020. You can earn points on all future purchases when logged into your account.